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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steven Gould

March 24, 2025

5  out of  5
rating by Steven Gould
"I was so impressed with the way Joyce responded when I needed to file a claim. She really went above and beyond what I expected. In her hands, the entire process was seamless"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Janice Wald

March 23, 2025

5  out of  5
rating by Janice Wald
"I can't say enough wonderful things about Joyce Emerson Greenberg at State Farm! After my recent car accident, I was pretty rattled, but Joyce was right there to help me—at 8:00 in the morning! She quickly connected me with someone who ensured my loaner car and repairs would be fully covered by insurance. Joyce even stayed on the phone with me through the whole process to make sure everything went smoothly, helping calm me down after such a stressful event. Her exceptional customer service, compassion, and willingness to go above and beyond made all the difference. I highly recommend Joyce—she's truly outstanding!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Betsy Belle Camacho

March 23, 2025

5  out of  5
rating by Betsy Belle Camacho
"Joyce is equally thoughtful as she is thorough and patient. She will support coverage best suited for you. She's great!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kamyar Sepanlou

March 18, 2025

5  out of  5
rating by Kamyar Sepanlou
"Amazing agency, truly not enough words to describe how helpful each and every team member was when I was looking to insure my car"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Boss Newell

March 11, 2025

1  out of  5
rating by Boss Newell
"I just want to let everyone know to really watch out for this State farm a month ago they told me my bill went up I kept asking them why did my bill go up they gave me no reason I didn't call them to speak to Weston and two of the employees they actually lied and said my bill went up because I drove 30,000 miles and that the DMV reported this to them now this is when the story gets interesting I sold that car a year ago I don't even have that vehicle so when I had asked them where did they get their information they kept saying it was the DMV they falsified documents just to charge me an extra $200 do not trust this company I'm already reporting them to the better Business bureau and the insurance bureau for the State of California how are you guys saying I drove 30,000 miles on a car I don't even have and the DMV I call them they said they would never actually call an insurance company stating how many miles you drove"
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right."
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Gail Seminara

March 6, 2025

5  out of  5
rating by Gail Seminara
"In addition to providing great service and insurance, they've been extremely helpful over the phone!. I needed to get all my insurance information for the year 2024 for my taxes and they were more than helpful to provide that for all my vehicles. Great office!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Olga Belchenko

March 1, 2025

5  out of  5
rating by Olga Belchenko
"I want to express my gratitude to Joyce, who demonstrated an exceptional dedication to her customers. I’ve been her customer for number of years, and all those years, she was helping me not only to select a best coverage, but more importantly- was always reachable for my questions or concerns. Even in off hours, she was able to answer my calls, and perform actions if needed. I wish all State Farm agents were like Joyce."
We responded:
"This just made my day! It has been a few years since we initially connected; time is flying by. My team knows how important it is to answer all questions and address any concerns. It has been our pleasure to serve you all these years and we look forward to many more years to come. Thank you, Olga!—Joyce"
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lacey greenberg

February 28, 2025

5  out of  5
rating by lacey greenberg
"I’m so grateful for Joyce’s office and staff. I had a great experience and they made buying insurance a breeze. Thank you!"
We responded:
"We are happy to help you with your insurance needs, Lacey! Thank you for the compliments and 5-stars. Call us if you have any questions!—Joyce"
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James Chiu

February 13, 2025

5  out of  5
rating by James Chiu
"Kia is one of the best agents i have ever spoken with.Insurance companies are my worst nightmares but Kia made my experience simple. I am happy with my new auto and life insurance and cannot be more satisfied with this decision."
We responded:
"Thanks for sharing your experience with us, James! It makes us smile to hear Kia assisted you with auto, and life insurance. The insurance process can be daunting, so we completely understand your thoughts. We are always here for you though!—Joyce"
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Don Pecchia

February 10, 2025

5  out of  5
rating by Don Pecchia
"Joyce is great! Our policy wasn't being renewed because of our house being in a designated fire area. We were very concerned. Then after the tragic fires the CA Governor asked State Farm and other insurers to extend coverage for those homeowners in fire affected areas. State Farm said they would. I wanted to speak to our then State Farm Agent get the details and make sure we could be alright. I couldn't even get him on the phone. He never took or returned calls and delegated the work to his office staff. I found Joyce who had high ratings and good reviews. I called her. She not only helped us but called the office of my then agent and told them what to do to make sure our policy was renewed. Needless to say, we switched to Joyce. We just reviewed our policy and made changes which provide us better coverage. She is knowledgeable, accessible, and responsive."
We responded:
"We hear you and our team is always eager to offer a helping hand! I’m glad we could help you and change your experience into more of a positive one. Never hesitate to give us a call with any questions! Thank you for the review, Don!—Joyce"
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Zsaleh Harivandi

February 4, 2025

5  out of  5
rating by Zsaleh Harivandi
"Weston in Joyce Emerson-Greenberg's office is the best! He is responsive and super helpful, and he was proactive when we needed him to be. At a time when getting your house in CA insured is dicier than ever, I've been glad that we have someone we like and trust to work with. Thanks, Weston!"
We responded:
"Weston and the team will always have your back! I’m happy to hear Weston was responsive and helpful to your needs. Thank you for this review! –Joyce"
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Kamilya Rassohina

January 31, 2025

5  out of  5
rating by Kamilya Rassohina
"I had an amazing experience with Isabel! She took the time to explain all my coverage options and helped me find a policy that fit my needs and budget. She made the entire process smooth and stress-free. I feel confident knowing I’m covered by a team that truly cares about their clients."
We responded:
"I can’t say I’m surprised you had an amazing experience with Isabel and that she made the process smooth and stress-free! She’s a rockstar and she truly does care for all of our customers. I’ll make sure she knows about this shout-out and your kind words!—Joyce"
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Safia Sheikh

January 31, 2025

5  out of  5
rating by Safia Sheikh
"Amazing office, very insightful and helped me throughout the whole process"
We responded:
"Thank you so much, Safia! We know this process can be a lot, so I’m glad you reached out and we could help. We’re always here for you!—Joyce"
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Gracey Aldaoud

January 31, 2025

5  out of  5
rating by Gracey Aldaoud
"Best office hands down"
We responded:
"We love to hear this! Thank you for the compliment and 5-stars, Gracey. Give us a call for any questions!—Joyce"
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Kaveh Adeli

January 31, 2025

5  out of  5
rating by Kaveh Adeli
"Arshia is the best. One of the smoothest and easy going person I can speak too. And he knew exactly what I needed done without switching me to 90 different department(like many other providers). Arshia made my life easy thank you and his team for the service!"
We responded:
"I agree, Arshia is the best! I’m so happy you were able to connect with him. He is so dedicated to helping all of our customers and makes sure the process is as seamless as possible. Thank you for leaving this review! I will pass along your compliments to him.—Joyce"
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David Johnson

January 24, 2025

5  out of  5
rating by David Johnson
"Went over current insurance and prospective changes with purchase of previously owned vehicle."
We responded:
"Thanks for the 5-stars, David! I’m glad we were able to review your coverage and make sure everything is up to date. That is so important to do! Call us if you have any questions!—Joyce"
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Hadar B (HB)

December 18, 2024

5  out of  5
rating by Hadar B (HB)
"Very thankful for Weston's help. He provided me with needed papers, answered my questions professionally, and made my experience pleasant."
We responded:
"Hello Hadar, I'm very happy Johnathan was able to help you out and provide you with a pleasant experience."
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Susan Caldwell

December 16, 2024

5  out of  5
rating by Susan Caldwell
"Joyce is hands on and makes sure you are taken care of -- and protected. All of my policies are with her and have been for years...for a reason."
We responded:
"Hello Susan, Thank you so much for your kind words. We are happy to have you with our office and look forward to working with you. "
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Rohan Rao

December 6, 2024

5  out of  5
rating by Rohan Rao
"Kia is a fantastic insurance agent! I’m beyond satisfied with the auto policies he set up for me. He went out of his way to make sure everything was clear and tailored to my needs. His professionalism and attention to detail made the process simple and stress-free. I highly recommend Kia for anyone needing insurance—he’s reliable, knowledgeable, and genuinely cares about his clients!"
We responded:
"Thank you for sharing your experience with Kia. We're delighted to hear that his professionalism and attention to detail made setting up your auto policies simple and stress-free. It's wonderful to know that he went out of his way to ensure everything was clear and tailored to your needs. Your high recommendation is greatly appreciated!-Joyce "
Profile photo of Jason Chiu

Jason Chiu

December 6, 2024

5  out of  5
rating by Jason Chiu
"Kia is a fantastic insurance agent! I’m beyond satisfied with the auto policies he set up for me. He went out of his way to make sure everything was clear and tailored to my needs. His professionalism and attention to detail made the process simple and stress-free. I highly recommend Kia for anyone needing insurance—he’s reliable, knowledgeable, and genuinely cares about his clients!"
We responded:
"Thank you for sharing your exceptional experience with us! We're delighted that Arshia and Kamyar were able to provide you with great service. Their dedication to tailoring coverage to individual needs and making sure a seamless process is a cornerstone of our commitment. Your high praise and recommendation truly mean a lot to us. We appreciate you and look forward to continuing to assist in the future. Thanks for being a part of the State Farm family! -Joyce"
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berikisbert berikis

November 27, 2024

5  out of  5
rating by berikisbert berikis
"Excellent Customer Service.. most Especially Isabel..was able to lower my auto insurance policy..and got a Great insurance policy..Thank you 🤩🤩"
We responded:
"Thank you for your fantastic feedback! We are delighted to hear that Isabel provided you with excellent customer service and was able to help lower your auto insurance policy. We appreciate your trust in us and are here to assist you with any future needs!-Joyce "
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Lisa Woods

November 25, 2024

5  out of  5
rating by Lisa Woods
"We have been with Joyce Emerson-Greenberg's State Farm group, and we've been so pleased with their service and professionalism. They are quick to respond to every enquiry or request. Recently, Joyce went above and beyond for us in a difficult situation. I highly recommend this company!"
We responded:
"Thank you for taking the time to share your experience, Lisa! We are thrilled to hear that you have been pleased with our service and professionalism. We’re especially glad to know that we were able to go above and beyond for you during a difficult situation. Your recommendation means the world to us, and we are grateful for your trust and support. -Joyce"
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Janine Terrazas

November 17, 2024

5  out of  5
rating by Janine Terrazas
"So incredibly helpful! My aging mother made a mistake and cancelled her insurance policies. Weston took care of it and got everything reinstated without a hitch. Couldn't recommend higher!!"
We responded:
"Thank you for sharing your experience with Weston. We're thrilled to hear that he was able to assist your mother by reinstating her insurance policies smoothly. Your high recommendation is greatly appreciated. If there's anything more we can do for you, please feel free to reach out! -Joyce "
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Elanteric

November 15, 2024

5  out of  5
rating by Elanteric
"Very good, highly recommend"
We responded:
"Thank you for your recommendation! We're delighted to know that you had a very good experience with us. Your satisfaction is our priority, and we're here to assist you with any future needs. If there's anything else we can do for you, please feel free to reach out!-Joyce "
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Justice Heard

November 14, 2024

5  out of  5
rating by Justice Heard
"Currently insured with Joyce , everytime I call in I have a great experience."
We responded:
"Thank you for sharing your experience with our office. We're delighted to hear that you consistently have positive interactions when you call in. Providing great experiences and ensuring our clients feel valued is a top priority for us. We appreciate your continued trust and look forward to assisting you with any future needs. -Joyce "